About Us

Cruise and Passenger Services Ltd (CPS) is now the UK’s leading supplier of services to the cruise industry handling more than 90% of the traffic in the port of Southampton. Our regionally based call centre deals with about 50,000 passenger enquiries a year. In addition, we have another 10,000 or so web-based enquiries. Our staff maned check-in desks, reconciling passenger tickets with electronic bookings and processing passenger enquiries and security checks. We provide fully trained marshalling staff to expedite safe passenger transit through the terminals.