Privacy Policy

In order to meet the requirements of the General Data Processing Regulations it is important that we make the following information available to you in relation to the processing of your personal data

Identity of the data controller

Your data is processed by Southampton Cargo Handling Limited (Cruise Parking Services is a trading name of Southampton Cargo Handling Limited). The data protection officer can be contacted at

The purpose of the processing and the lawful basis for the processing

The data we collect is the information we require in order to provide you with the service you are contracting with us provide. The lawful basis of under which was process your data is “Contract” as the data is required in order for us to fulfil our contractual obligations to you.

The legitimate interests of the controller or third party, where applicable

We use your personal data to enable us provide the required service and on rare occasions to assist in the resolution of any dispute following the provision of the service. We do not use your personal data for marketing purposes as we do not do any direct marketing.

Any recipient or categories of recipients of the personal data>

Your personal data is processed exclusively by Southampton Cargo Handling Limited. None of your personal data is passed to third parties.

Retention period or criteria used to determine the retention period

We retain your personal data for the duration of the time we are providing the service plus an additional 7 years from completion in case a dispute should arise from the provision of the service. After this period your personal data is destroyed.

Individuals’ Rights

You have the following rights in relation to your personal data:

  • The right to be informed about how your personal data is processed
  • The right to access your personal data and supplementary information
  • The right to lodge a complaint with a supervisory authority
  • The right to have your personal data rectified
  • The right to block or suppress processing of your personal data
  • The right to restrict processing of your personal data
  • The right to erasure of your personal data
  • The right to request your personal data be sent to you in a portable format
  • The right to object to the processing of your personal data
Possible consequences of failing to provide the personal data.

Without the provision of your personal data we will be unable to provide you with the service you require.